Customer Trust
This application calculates customer scores based on historical sales data, taking into account various customer actions like completed purchases, returns, refunds, and resends.
Last updated
This application calculates customer scores based on historical sales data, taking into account various customer actions like completed purchases, returns, refunds, and resends.
Last updated
The customer scoring system reviews customers’ past orders and their outcomes. It assigns scores based on positive behaviour (completed purchases) and negative behaviours (such as returns, refunds, and resends). Scores reflect not only these actions but also how recently they occurred. The resulting customer score helps you quickly assess how trustworthy or problematic a customer may be.